Warranty and Legal Disclaimers
Returns - Our primary goal at is customer satisfaction. We want you
to be happy with items you purchase from us. However, if you wish to return an
item from any reason, we offer the following guidelines. Please keep in mind
that this is a general policy statement. It is our wish to be as fair as
possible, so please contact us if you have specific questions regarding the
return of any item.
Nearly all items purchased through our website are returnable
within 30 days for a refund, subject to the following conditions:
Return shipping charges are not refundable
Returns on items with free shipping will be refunded for the
purchase price less the shipping cost originally incurred to send you the items
Electrical parts/components and decals are not returnable
Certain non-stocking or custom-made items may not be returnable.
Items must be in new condition and in the original packaging to
obtain a full refund. Some items may be subject to restocking fees.
You must contact us for a Return Authorization before returning any item.
Below are details on each of these conditions:
All items with a manufacturer's warranty are subject to the terms
and conditions of the manufacturer's warranty. Such items are generally repaired
or replaced AT THE MANUFACTURER'S OPTION and may not be returnable. We are
always happy to provide you with a copy of the manufacturer's warranty prior to
your purchase of such an item. If the item is unused it may be possible to
return it for a refund if you contact us immediately upon receipt and explain
the situation. Under no conditions will shipping charges be refundable, and a
refund fee may be charged in cases where significant paperwork, such as
warranties, etc., must be reversed.
Shipping charges ARE NOT refundable, unless an item was shipped to
you in error. Manufacturer's warranties almost never cover shipping charges. In
the event that an item requires warranty service, you will be responsible for
all shipping charges to and from the warranty service center. Returns on items
with free shipping will be refunded for the purchase price less the shipping
cost originally incurred to send you the items.
Electrical parts/components are subject to internal damage that may
not be apparent or tested for. Such damage can be the result of improper
installation or subjecting the part to adverse environmental conditions (heat,
static electricity). The item may appear to function properly, but its life may
be shortened or the item may suffer from intermittent failures. For this reason,
all electrical parts/components are NON-REFUNDABLE.
Returns on damaged shipments require carrier (U.P.S., POST OFFICE,
etc.) notification before calling for Return Authorization. Examine all goods
upon receipt for possible shipping damage, and report any such damage to the
carrier immediately. The carrier is responsible for any loss or damage incurred
while being shipped.
Please contact us if you have any questions regarding the
possibility of the return of any item.
B) All prices and specifications are subject to change without
notice. A website of this size may contain incorrect pricing or other errors. We
do our best to minimize such errors, and will always notify you if an error of
this sort results in a change in the charge for your order. Part numbers, in
particular, regularly supersede or are replaced by other part numbers. As long
as such a change does not result in a material change in your order, such
superseded parts will automatically be shipped to you. We ultimately reserve the
right to accept or reject any order at our sole discretion.
Although Chopper Builders Handbook (Chopper Builders LLC) has
taken reasonable consideration to ensure that all information provided in these
pages is accurate, Chopper Builders Handbook (Chopper Builders LLC)
disclaims any liability for the accuracy of the information whether directly or
indirectly used, or relied upon. Any reliance by the user upon such information
shall be at their risk. No warranty of any kind, implied, expressed or
statutory, including but not limited to the warranties of non-infringement of
third party rights, title, marketability, and fitness for a particular purpose,
is given with respect to the contents of this web site or its links to other
Chopper Builders Handbook (Chopper Builders LLC) reserves the
right, in its sole discretion and without obligation, to improve modify, add,
remove, change or correct any information in these web pages or our product
catalog at any time without notice.
All trademarks are the property of their respective companies. Any use of trademarks is purely for reference purposes and not intended as an infringement on those trademarks.
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